AI Review Response
Generator
Paste any Google review and get an instant, personalised AI-written response in seconds. Choose your tone, generate, copy, and post.
Enter the review details
Fill in the fields below and generate
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Your AI-generated response will appear here
Fill in the form and click Generate
Quick best practices
- Reply within 24–48 hours
- Keep it under 60 words
- Never copy-paste the same response twice
- For negatives: offer to resolve offline
- Always address them by name
Responding to reviews is one of the highest-ROI things you can do for your business
Most businesses treat review responses as a chore. The ones growing fastest treat them as a conversion tool — because 89% of customers read them before deciding.
+0.12
Stars gained on average
Businesses that consistently respond to reviews earn 0.12 more stars on average — a significant boost that compounds over time.
89%
Read responses before deciding
89% of consumers read business responses to reviews before making a purchase decision. Your reply is part of your sales funnel.
45%
Higher return customer rate
Businesses that engage with their reviews see 45% higher return customer rates. Responding shows you care beyond the transaction.
The dos and don'ts of Google review responses
A bad response can do more damage than no response at all. Here's what separates businesses that win with reviews from those that don't.
Do
- Address the reviewer by name
- Reference something specific they mentioned
- Keep it under 60 words
- Offer to resolve issues offline with your contact details
- Match your brand's tone of voice consistently
Don't
- Use the same copy-pasted template for every review
- Argue, be defensive, or use sarcasm
- Ignore negative feedback or complaints
- Offer incentives to change or remove a review (against Google policy)
- Post personal information about the reviewer
Which tone should you use?
The right tone depends on your brand, the review sentiment, and your customer relationship. Here's how to choose.
Formal and polished — ideal for B2B, medical, legal, or corporate brands
Best for
- B2B companies
- Medical & dental practices
- Legal and financial services
- Corporate brands
Warm and conversational — great for restaurants, retail, and lifestyle brands
Best for
- Restaurants & cafés
- Retail stores
- Gyms & wellness
- Hospitality & hotels
Empathetic and solution-focused — best for negative reviews or complaints
Best for
- Negative reviews (1–3 stars)
- Complaints or issues raised
- Service failures
- Miscommunication situations
AI responses in 3 steps
Paste the review
Copy the review text from Google and paste it in. Add your business name and the reviewer's name for a more personalised response.
Choose your tone
Select Professional, Friendly, or Apologetic based on the review sentiment and your brand voice. The AI adapts the language accordingly.
Copy and post
Get an instant AI-written response tailored to the specific review. Copy it, review it briefly, then paste directly into Google Business Profile.
respond faster. rank higher.
Bragly helps you collect more reviews and respond to them — so your Google Business Profile stays active and your local ranking keeps climbing.
Frequently Asked Questions
Responding to reviews improves your local SEO ranking, builds trust with potential customers, and increases return customer rates. Businesses that respond to reviews see up to 0.12 more stars on average and 45% higher return customer rates. Google also rewards active, engaged profiles with higher visibility in local search.